Shipping policy

Thank you for shopping at Tripping Roots! We are committed to delivering your order in a timely and efficient manner. Please take a moment to review our shipping policy:

  1. Processing Time:

    • All orders are processed and dispatched within 1-3 business days.
    • Please note that processing may take longer during peak seasons or promotional periods.

  2. Shipping Methods:

    • We offer standard shipping services to domestic and international destinations.
    • Shipping carriers may vary depending on your location and order size.

  3. Shipping Costs:

    • Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination.
    • Shipping fees will be displayed at the checkout before you finalize your purchase.

  4. Estimated Delivery Time:

    • Domestic Orders: Please allow 3-7 business days for delivery within the country.
    • International Orders: Delivery times may vary depending on the destination, ranging from 7-21 business days.

  5. Order Tracking:

    • Once your order is shipped, you will receive a confirmation email with a tracking number.
    • Use the tracking number to monitor the progress of your shipment.

  6. Customs and Duties:

    • Please note that international orders may be subject to customs fees, taxes, or import duties imposed by the destination country.
    • These charges are the responsibility of the customer and may vary based on local regulations.

  7. Lost or Damaged Packages:

    • We take great care in packaging your orders to ensure they arrive in perfect condition.
    • In the unlikely event of a lost or damaged package, please contact our customer support team within 7 days of delivery, providing all relevant details.

  8. Address Accuracy:

    • It is the customer's responsibility to provide accurate and complete shipping information.
    • Tripping Roots is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you have any further questions or concerns about our shipping policy, please feel free to reach out to our customer support team. Thank you for choosing Tripping Roots!

Note: This shipping policy is subject to change. Please refer to the most recent version available on our website or contact us for any updates.